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July 16th, 2009

The Hypercube: Buzz, Content and Brand Community Building

50 new Nissan Cubes are driving off dealer lots this month. Each one’s being driven by a brand advocate, the reward for months of creation and promotion by musicians, DJs, dancers, programmers, designers, bloggers, podcasters, poets, writers and artists, and all kinds of creative thinkers. Nissan openly called The Hypercube a social media marketing experiment, choosing to invest only in this channel, and is now pleased to announce (or tweet, perhaps) the successful proof of their thesis.

Nissan Canada’s creative agency, Capital C, went beyond the boilerplate hey-make-us-a-video and please-retweet-our-propaganda “campaigns” that are all too common these days, by offering prizes on which creative minds could really envision spending time and effort.

Continue reading about the program and its outcome…



The Contest

Of 7000 applicants, 500 elite were given Hypercube canvases to audition for the mass public, stumping for daily votes with photos and animation, video, poetry and song. Competitors even took their campaigning offline, including Telma “TSwizz” Costa, who created and distributed pins to drive traffic, and Sean “Cube Man” Williams who literally drove offline traffic in his homemade cardboard Cube costume.

You can view all of the winning canvasses at thehypercube.ca. Here is just one of the intense and daily updated canvases:

Tony “Tony Holiday” Elston’s final canvas
hypercube1.jpg

The Platforms

The Hypercube site was just the town hall of this experience, though, as competitors posted images to Flickr, tweeted up a storm, created videos on YouTube…

…built web pages and blogs, and invoked social graphs from their other communities. For example, contestant Andre Molnar looked to leverage the passionate Drupal community, by promising to create the “Drupliconcube,” a Nissan cube “decked out in Druplicons, spreading the Drupal love to the streets.

hypercubedrupal

More than just pleas for votes, these daily updates became meaningful interactions between the competitors. Williams sent out a YouTube dance-off challenge to his fellow participants, and created this mashup:

The Outcome

Such a momentous story had to end with an explosive climax, and on June 24, it did just that. Contestants gathered with friends at events simulcast in Toronto, Montreal and Vancouver. Contestants performed live between DJ sets and mingled over drinks, until winners were announced across the country via big screen video.

But the real prize goes to Nissan Canada, who now has tons of authentic content to work with, generated by skilled creatives at a low cost. The winners are required to update their canvasses twice a month for the next year, but the brand will get a lot more than that, I predict, as these content generators are eager to share their experiences on the road.

Moreover, this campaign was just the spark, a great success already, but the story of the Nissan Cube and the CubeCommunity is just beginning. Cubecommunity.ca teases us with a “coming soon” page, but the long-term strategy is obvious, as the community has all of the core requirements, starting with deeply invested and passionate community leaders.

All too often, big brands create deep connections with new communities, but then drop these connections as soon as their campaign is over. Nissan has demonstrated how to think and plan long term; find–no, create passionate advocates who themselves created a plethora of content and awareness; and build a brand in partnership with their customers. I’m happy to admit, the bar’s just been raised for “social media marketing.”

Craig Ritchie
@craigritchie

3 icon: comments 0 icon: connections + Share
  • huh? says:

    I think this article is missing some vital information lol http://encyclopediadramatica.com/Hypercube

  • Robert says:

    Don’t believe the hype(r cube)
    http://encyclopediadramatica.com/Hypercube
    Proper contest rules and regulations must be followed regardless of whether the contest mechanic is exciting and new. New media. Old ethics.

  • Gumshoe says:

    Since Craig Ritchie won’t moderate the comment I left on the original version of this article (http://www.craigritchie.com/2009/07/the-hypercube-buzz-content-brand-community-building/ ), I’ll post it here.
    Originally posted July 16th, 2009:
    Funny thing about those questionable contestants and the controversy surrounding the legality of this contest. Yesterday one of the winners “declined” their prize, so it was awarded to what they’re calling “the 51st winner” on Twitter.
    Nissan nor Capital C will say who declined or for what reason. They also won’t address the allegations in the Encyclopedia Dramatica article. It wouldn’t be too far-fetched to believe, as some do, that it was one of the unethical BC winners who declined and if that’s the case, that’s an admission of guilt.
    Also, as someone mentioned, it’s been almost a month since there’s been word one of any participatory prize and that prize, if rumour is correct, wasn’t much to begin with and as the ED article states, it was just a way to profit from the losers.
    The idiocy of running an almost 4 month long contest on the internet where things travel with the speed of light and people have short attention spans is proof that the bar wasn’t raised at all and that Capital C didn’t know one single thing about their audience.
    Voting should have only been 2 weeks. Or not at all, since in the end votes didn’t matter anyway, except to squeeze more people into the contest which is only backfiring on them now as those people are unhappy the people they were voting for didn’t win.
    There was an entire month between the end of judging and the winners being announced, during that time, momentum STOPPED. It didn’t just slow, it STOPPED.
    Now it’s been almost a month since learning the winners and Nissan’s new community site isn’t ready yet. There was a little excitement by less than 20 people on Twitter as they received their cars in the last couple of weeks, but momentum only shifted back to a forward position in the last few days with the spread of the Encyclopedia Dramatica article and obviously not in a positive way.
    This campaign, or “experiment” as Cap C is calling it to cover their own asses, was complete and utter failure and anyone who claims otherwise hasn’t been paying attention this whole time.