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May 19th, 2009

3 Ways That Web 3.0 Will Become Mainstream

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In honor of the Web 3.0 Conference going on in New York, I wanted to write a piece today not to answer the question “What is Web 3.0?” There are plenty of articles that try and accomplish that task, and to me the easiest answer still is: Who cares?
It doesn’t matter what Web 3.0, it doesn’t matter what exactly we call it. All that matters to 99% of the people surfing the web is how it is going to affect their daily digital lives. I see three ways that is going to happen in the near future.
1. Knowledge Engines (give me data, not webpages)
There has been a lot of attention paid to Wolfram Alpha, which just launched in beta last week. Do I think it’s a “Google killer”? Nah. It doesn’t have quite the right ingredients to go mainstream yet… a funny name, a focus on deep but niche data, no easy answers for the lazy college student. But, it’s not the only “answers engine” coming on the scene. Look for Google Squared to launch shortly. As consumers become more familiar with this new type of service, they will flock to the service that offers the best answers, even if it has a really funny name.
2. Social Discovery (you’re no longer browsing alone)
Start ups like Headup and the very promising Glue offer contextually relevant social information as you browse. Soon consumers will see that they have a much better option than finding out what 500 complete strangers said about a restaurant or a book… they can find out what 10 of their closest friends and colleagues said about it, without even having to ask.
3. The Open Social Graph (social goes everywhere)
With the announcement yesterday that Facebook is going to integrate with OpenID, it’s a great time to start asking… what is this really open social web going to look like? Much of the magic is going to go on behind the scenes, in the secret (to consumers anyway) world of linked data. Formats that describe relationships, interests, and social activities already exist, and have the potential to infuse some relevance to the increasingly noisy social networks. As more companies latch onto OpenID, consumers are going to see their online worlds bleed together. Retail opportunities inside Facebook, social opportunities on news sites.
Why do brands and marketers need to care?
The opportunity for marketers to leverage what Web 3.0 is going to change about the web is a whole lot more than semantic advertising. While behavioral targeting and contextual ads leave a lot to be desired, semantic enabled ads along cannot fight the impending trend… online ads are losing engagement. Most solutions are failing to realize the potential of the medium. It’s like bringing a radio announcer to television, and forgetting about the new addition of vision and motion. Ads often lack interaction, context, and socialization. (Comparison courtesy of Joe Marchese, SocialVibe)
No… brands and marketers need to care because Web 3.0 is going to take all the social chatter online and start piping it into relevant tools, discovery mechanisms, and applications that will actually enable consumers to make smarter decisions and inform purchases. Social recommendation (semantic enabled) will replace online advertising. And unless we do everything we can to make sure our content is part of the stream… that we are forward-thinking, open, and friendly in this growing pool of linked data… we are going to be left out of the conversation.
For more, check out our series on Web 3.0 from last year on how the next generation web will change the way you connect, discover, and share with the social online world. And how this movement is going to make marketing more relevant and measurable.
Marta Strickland

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  • Judy Shapiro says:

    Your assessment of the next gen web is spot on from a tech perspective. But I respectfully submit that there is something missing from the conversation – the human element of trust.
    No matter how meta our linked data becomes or how intelligent semantic technology becomes,,, it is pointless without the foundation of trust. Today, we seem rather willing to accept “trust gaps” on the Internet that we would never accept in the real world.
    Is the next gen web destined to be plagued by the same lack of trust that haunts the Internet today? I, along with others, did not want to just sit back and watch it happen.
    So am proposing that the next web be re-named the Trust Web so that we incorporate “trust” systems, process and tools for people to create trust when they need it online. One can not have technological innovation without being able to trust. Nor can one develop the “smarter” web without introducing the Trusted Web. We must consider seriously how to transfer this trust infrastructure to the web world with new technologies around authentication, privacy, ID management and security (and OpenID ain’t the answer folks).
    Here is fuller perspective as posted on Ad Age’s DigitalNext http://adage.com/digitalnext/post?article_id=136709
    Judy Shapiro
    SVP, Paltalk

  • Tony Fortner says:

    /agree Marta.
    I don’t care either. At the mere mention of Web 2.0 I wanted to smash the tip of my phallus with a can of green beans.
    To hear someone has deemed it necessary to coin Web 3.0 leaves me struggling to find something to dull the pain.
    Kudos on the overview, more excellent stuff from 3minds.
    Cheers,

  • mike darnell says:

    Hi Marta,
    Thanks for mentioning http://headup.com in your excellent review. As “the marketing guy” here at headup I was particularly interested in your final paragraph and the comment by Judy Shapiro. I’ve written a few posts on possible implications the Semantic Web will have on us as customers and marketers that might be of interest to you: http://blog.headup.com/tag/semantic-web-marketing (I was lucky enough to have a couple of these republished on socialcomputingjournal.com)
    Personally I believe we’re on the verge of a “Privacy revolution” and am looking forward to it: http://www.digitalartprintgallery.com/blog/25.html
    : )
    Cheers,
    Mike
    “I tweet @headup”

  • Marta Strickland says:

    Mike and Judy, thanks for the great links and discussion!!
    These arguments of trust and privacy have always lied at the heart of progress in the digital space, and serve as a good balance. We must ask ourselves always… are we moving in the right direction? Or are we moving for the sake of moving?
    I would say that there are plenty of arguments to be made that semantic technology, data portability, and opening up the social graph are going to enable BETTER privacy controls and MORE trust. So long as their are loud enough voices asking for them.
    One thing I did mention in this article was in #2 was the idea of browsing with your social graph. To me, what start-ups like Glue are doing are enabling trust, because it is able to put in perspective the recommendations and reviews on a particular product against your social graph. Then I can make the decision of who I trust more… my friends or the masses. Maybe my friends aren’t foodies, or maybe they like the exact type of books I like. Now I am put more in control of TRUST.
    I wrote even more about this issue after last year’s Web 3.0 conference:
    http://threeminds.organic.com/2008/10/the_smarter_semantic_web_priva.html
    “Imagine a permission system that isn’t just ‘on’ and ‘off’, but is based on the relationships and interests you have with the people trying to access your content. Imagine a publishing model that only pushes your new content to the people who want to see it, the people that should see it.”
    Would love to hear more of your thoughts!!

  • Ben Stein says:

    Interesting post Marta!
    Another example for a way to enhance the web, and becomes more mainstream these days are NLP tools for reading and ‘understanding’ the web, used already in several applications.
    Try for example http://www.urlclassifier.com tool, with great success case-studies, utilizing ContextIn Semantic Advertising solution suite

  • Mike Darnell says:

    Your idea of a permission system based on the users social graph definitely makes sense and has merit.
    We’re already seeing this type of graded trust system in place at the single site level – Facebook’s system for controlling which friend lists can see you online comes to mind.
    It makes perfect sense that this closed garden feature will be pushed beyond the cloistered walls of particular domains as the Semantic web ascends. I can easily imagine how “trust meters” become integrated as a standard API feature.
    Kudos on starting an interesting debate. I’ll definitely keep following this one…
    Cheers,
    Mike
    “I tweet @headup”
    http://headup.com

  • Judy Shapiro says:

    The Web 3.0 conference ended last week and I wrote a wrap up for Ad Age entitled “Back from Web” 3.0 — http://adage.com/digitalnext/article?article_id=136875
    There was much to dazzle at web 3.0. But what was still missing was the human element. Was IS clear is that few people like the name Web 3.0 because it is like an ill fitting suit. The name evokes a software release which is ironic since the next web is about the human element.
    The way forward is to create the human need for trust through a “trust layer” with authentication and security technologies. There are individual technologies for pieces of it — but it is still not really even in the oven yet.
    As SVP of the largest video based community, Paltalk, I am working with a large Certification Authority, Comodo, to imbue trust into our social networks.
    It’s a start.
    Judy

  • ben says:

    Hello,
    I recently figured out that my blog has been hacked. Here’s an
    example of some of the code which was inserted by a third party:
    Last comment
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    There is a huge block of hundreds of these kind of links. From what
    I’ve read online, everybody says the way to alleviate this problem is
    to upgrade to the most recent version of Wordpress. Coincidentally, I
    just upgraded to 2.7.1 last week, but I am still having this problem.
    Any idea on how to resolve it? Thanks.
    Ben

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