03/24/2009

Can the PCPM Save the (Digital) World?

social-graph-api.gifAlthough not new, the notion of a personal CPM seemed to be threaded through more than a few panels at this year's SXSW interactive conference. Popularized by former Forrester analyst Charlene Li, the PCPM can be loosely defined as the value of one thousand page views multiplied by an individual's influence. More specifically, it's the idea that, if you can quantify the amount of influence someone has in their social graph, then you can use that person as a filter for advertising.

So, if I'm influential within a group of people and I raise my hand by interacting with a brand, then there's a good chance that the people who hold me in some esteem will also be interested in that brand. Presumably, a value would then be placed on my filtering power in specific verticals based on the size and composition of my social graph. From there, advertisers would pay a premium to serve ads to members of that influencer's social graph.

As standards like Facebook Connect, Google Friend Connect, and Open ID come into force and become interoperable we will move to a web where the PCPM is technically viable. It's true that as social functionality seeps into every corner of the web "wuffie," as Tara Hunt another SXSW keynote speaker, has dubbed social capital, will be a juicy target for monetization through targeting. But, there are still a lot of unanswered questions to be addressed.

Perhaps as interesting as the idea of the PCPM was the impetus behind its prominence at SXSW. People are starting to realize that there's something fundamentally wrong with the ad-supported business model. When sites as popular as the NY Times, Facebook, and Twitter can't, through display advertising, make enough money to sustain themselves let alone turn a profit, it's clear that change is needed.

There are many pieces to the puzzle of why high traffic doesn't always equate to high profits. Many would argue that Twitter and Facebook are only interested in maintaining growth without compromising user experience. Or, that both have viable business models that just need to be "discovered." The fact remains that these sites have value to many millions of people that is not being converted my display advertising.

Is the PCPM the answer to the problem of monetization and profitability for some of the web's most loved sites? The answer is likely "no." But, that won't stop it from becoming a reality and, I suspect, add a new dimension to the value of display advertising inventory.

Dan Neumann

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Comments (5)

As much as the PCPM frightens me, it's so far from being realized.

I think the other impetus of the idea is that we're all beginning to realize how threaded our web experience is. We're beginning to focus on connectivity and the data we could reap from our behavior. Too bad nobody, not even Google, is really setup to capture that data and really move on it. Just my two cents.

This is a great post Dan. I think its good that we at least start to have a conversation, even if this is not the final metric we use. I was talking with some of the guys from Blast Radius yesterday & they agree that this is something that clients are wanting as well. How do you measure and monetize the social web. It's going to be a bigger trend as we move further into 2009.

Dan Neumann:

I agree that the PCMP is still a long way off. There are several important questions that must be addressed out before online influence can be packaged for general consumption by advertisers.

For instance:
Is influence segmented by vertical? Is an influencer's social graph worth more to particular types of advertisers with whom the influencer and the influencer's audience are more closely aligned?

Do influencers have to do anything to attract a higher PCPM? How does their impression of an ad extend to their social graph?

Do influencers have to actively promote the product or service and, if so, do influencers share in the windfall?

This is a great post Dan.

Thanks for the information. Any other posts or blogs you can recommend read on this topic?

Cheers
Matt

Dan Neumann:

Hey Matt,

A standard search should turn up some good info on the subject.

Here are some links to get you started..

http://finance.yahoo.com/tech-ticker/article/8122/The-Real-Way-to-Profit-from-Social-Networking?tickers=

http://www.slideshare.net/charleneli/sxsw09-the-future-of-social-networks

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