03/26/2008

More Web Services Please

Scion_speak_home.jpg

I love this idea. Toyota has just launched a web service that allows users to create their own "coat-of-arms" which can then be downloaded as a high-res image. The idea is that Scion owners can then use the images they create as personal icons for online profiles or even have them airbrushed on their vehicles. Scion has always targeted a younger audience that is presumed to be more interested in self-expression, so this should be a good fit. But, what I really like about this is that it is a service that gives real value to the end user.

It is time for brands to expand beyond informational poster-style websites and banner advertising. Web services and real products are the wave of the digital marketing future because they precipitate real interaction with customers. I'm not suggesting we do away with banners, but I would like to see more money spent on web services and digital product-based marketing.

Dan Neumann

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